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Introduction

A selection of industry views

Global talent
& skills race

“How can we hire the people we need to hire at the speed we need to hire? How do we keep them motivated? We need to put at least as much creativity and energy in the workforce as we do in any other part of our business.”

Anonymous, TMT Executive

Operational complexity & vulnerability

“Supply chains are complicated and changing them isn’t easy. You have to start with improving supply chain visibility. If you can see it, you can get your hands on it. If you get your hands on it, you can better manage it and mitigate the risks.”

Anonymous, TMT Executive

Regulation
& legal risks

“We can never be 100% compliant. However, having a team that knows how to work with regulators and build relationships goes a long way to mitigate regulatory risk.”

Anonymous, TMT Executive

A selection of industry views

Digitalization & technological advances

“Companies are scooping up tons of data every day. The challenge is not data accumulation, it’s understanding and applying that data to improve business functions and to meet consumer expectations.”

Anonymous, TMT Executive

Business model and strategy pressures

“From a business perspective, Covid-19 is starting to look like yesterday’s news. We have vaccines, and our business has adjusted to any number of disruptions. We have to start thinking about the next Covid-19 – and I think it’s going to take the form of climate change.”

Anonymous, TMT Executive

Introductions

Overview & methodology

(continues on next page)

Mega trends

Business model & strategy pressures

Global talent & skills race

Digitalization & technological advances

Regulation & legal risks

Operational complexity & vulnerability

(continues on next page)

Conclusions

State of the Technology, Media and Telecomunications (TMT) Insurance Market 2021

The Future of Insurance Vulnerability - A Climate Change 'Stress Test'

Observation and recommended next steps

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