It is crucial that businesses can identify fraudulent claims by recognising red flags and understand how these can be minimised and prevented in the future. This gives the business the best prospects of defending the claim should legal proceedings be pursued. WTW’s fraud training can provide businesses with a fraud ‘tool kit’ to help it identify fraudulent activity and claims.
An overview of the claims fraud landscape and the claims/legal process.
Details on the types of claims fraud including motor and employers/public liability.
A list of red flag indicators for each type of possible fraud claim
Implementation of these indicators that can be used by your businesses to identify potentially fraudulent claims.
Improve the way accident report forms are completed.
Obtain witness statements from all parties and key personnel who may be able to support an investigation and gather vital evidence.
Identify what evidence needs to be preserved and retained and understand its importance.
Use your HR function as part of the investigation, including acting against a suspected fraudster.
Understand the importance of the ‘back to work’ interview and what evidence should be gathered.
Prepare documentation in readiness for a claim where there is a suspicion of fraud.
An improved understanding of fraud risk and how it may be impacting your business.
An understanding of how to identify specific fraud issues within your business.
An appreciation of the need to create a fraud risk response strategy to help prevent fraud.
An appreciation of the need to introduce robust fraud detection procedures to help deter fraudsters from targeting your business.
An appreciation of the need to improve defensibility against fraudulent claims.
Together with your business we can:
Improve your understanding of fraud risk and how it may be impacting your business
Identify specific fraud issues within your business
Create a fraud risk response strategy to help prevent fraud
Improve your messaging around fraud whilst improving culture
Introduce robust fraud detection procedures to help deter fraudsters from targeting your business
Improve your business’ defensibility against fraudulent claims resulting in potential significant cost savings
Assist your business in reducing its claims spend while potentially reducing or limiting premium spend
Enhance your business’ relationship with insurers to work more collaboratively.
We recognise every sector is different in terms of fraud. This is why our services are tailored to your business’ specific needs.
This course is suitable for directors, senior leaders and managers or colleagues who focus on health and safety, insurance and claims or have the responsibilities of creating or implementing health and safety management strategy and carrying out accident investigations.
For further information please contact: kiran.ryatt@wtwco.com
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